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In his discussion on Delta's Disability Program, David Martin from theairlines department for disability services and customer advocacy alsohighlighted the value of educating employees on the subject matter andtraining them to ensure "good practices. " He continued by depicting Delta's commitment to making "Delta the carrier ofchoice for customers with disabilities. " The strategies used to do thisincludeproviding operational excellence, anticipating complaints, offering helpfulresponses to feedback, and seeking advice from experts. He defined experts as disabled individuals themselves, since they hold themost insight regarding problems and improvements. Delta works with the Shepherd Center, the Center for the Visually ImpairedCVI, and other non profit groups on its "experiential outreach program" inorder to connect with these experts. Delta encourages those with blindness, deafness, or physical disabilities,such as spinal cord injury, to confront the difficulties that they face withair travel by going through a guided tour of Atlanta's Hartsfield JacksonAtlanta International Airport.

Posted by Anonymous at 3:19PM | (3 comments)

alarm system residential

A different modelDefenders is focused on its own goals, Boyce said, not fretting about the competition or changing landscape. The installation market is robust, Bateman said, adding that “companies with really good reputations and great stories to tell like Defenders can really benefit from all the mass advertising done by some of the new entrants—DIY and traditional. … It raises the awareness of the entire security and home automation industry. ”Boyce said he has four fundamental reasons for believing Defenders will continue to grow no matter the competitive landscape. Number one is that the company is hyper focused on its employees. “Businesses don’t grow; people do,” he said.

Posted by Anonymous at 3:19PM | (5 comments)

home security comparisons

I was misinformed about my service cancelation when I spoke with agent Kelly M over chat through my vivint app. I was told to send an email and the sevice would be canceled within 30 days. I did as I was instructed and sent the email and call to follw up where I was them and was informed I needed to pay a $1000 to cancel by customer service. I ask for customer loyalty and William told me I owe over $1500 to cancel cause I had to buy out this ridiculous 5 year contract at over 60 a month, which I had only paid 3 years of, at the amount of over $2100. I feel this should be canceled in 30 days as I was told would happen with the first agent I spoke with through my app chat. The supervisor over customer loyalty said I could pay $800 and be good. As a company they are way more expensive than any other monitoring service that can do exactly what they have done. I will never recommend or use vivint again for home monitoring. I have paid faithfully every month for 3 years and I got a wall monitor and a doorbell camera and a few window sensors, they used most of the old sensors that were in my home at install. I have paid over 60 a month for 3 years over $2100 and somehow figure I still owe $1500 more to buy out you my contract. This company is ripping people off with that service and cost.

Posted by Anonymous at 3:19PM | (6 comments)